Home › Blog › Cancellation policy
What's the Cancellation Policy for Broken Bow Cabins?
Blue Ridgetop.
The short answerAt GreatStay, cancel more than 5 days before your arrival date and you get a full refund of everything you paid. Cancel 5 days or less before arrival and the booking is non-refundable. We keep it simple: there's one clear cutoff, and no sliding scale to work out.
How our policy works
- More than 5 days before arrival: full refund of everything you paid. That includes the nightly rate, the cleaning fee and taxes.
- 5 days or less before arrival: non-refundable.
- One clear cutoff. It's a full refund or none, so there's no percentage or sliding scale to figure out.
An example
When I priced a December 11 arrival, the booking page said “free cancellation before December 6.” In other words, to get a full refund you'd cancel on December 5 or earlier. The booking page shows the exact cutoff date for your dates, so you never have to count it yourself.
How refunds are paid
Refunds go back to the card you booked with. We process them by hand, usually within 5 business days, and your bank may take a few more days to show the money.
Where to find the policy for your stay
The policy is shown on the booking page before you pay, and again in your confirmation email. Our Terms page has the full wording.
Before you book any cabin: five things to ask
Policies vary a lot between cabin companies. Whoever you book with, check:
- What's the cutoff? The number of days before arrival matters more than anything else.
- Is it partial or all-or-nothing? Some give part of the money back, some give nothing.
- What gets refunded? Ask whether the cleaning fee and taxes come back, or just the nightly rate.
- How do you get the money back? To your card, as a credit, or not at all, and how long it takes.
- What about weather? Our Terms say we aren't responsible for events outside our control, like weather, power outages or road closures, so it's worth knowing before you book anywhere.
If your plans aren't set yet
Wait to book until your dates are firm, or choose dates you can commit to. If you're likely to need to cancel, consider travel insurance that covers cancellations. That's separate from any cabin's policy.
Frequently asked questions
Can I cancel a Broken Bow cabin reservation?
Yes. With us, cancel more than 5 days before arrival and you get a full refund of everything you paid.
Do you refund the cleaning fee if I cancel?
Yes. If you cancel more than 5 days before arrival, everything you paid comes back, including the cleaning fee and taxes.
What if I cancel 3 days before arrival?
The booking is non-refundable if you cancel 5 days or less before arrival. We keep it to one clear cutoff, with no sliding scale.
How long does a refund take?
We process refunds by hand, usually within 5 business days, and your bank may take a few more days to show the money. Refunds go back to the card you booked with.
More questions? See our full FAQ.
Related: Airbnb moved its fee to hosts. What did that do to your price? · Where can I find reputable cabin rentals in Broken Bow?
Check your dates
Pick a cabin and book direct for lower rates than Airbnb. Compare the final total for your dates.
Blue Night Sky Emerald Star Adventus Blue Ridgetop Lost Lake Treehouse